As some problems can be resolved without physically
having to be at your computer, we now offer remote
support options for both home and business users.
This means a quicker resolution to your problem, and
a cheaper bill to match, as we do not need to travel
to your computer to solve the issue.
By running a small programme on your computer when you require
support, you can initiate a conection to one of our team, who will then be able to control your mouse cursor and view your screen.
Any information viewed during this process would always be kept confidential.
Please note that remote support is only available
to customers with a working broadband internet connection.
for Remote Support
for Remote Support.